This was Experts Live Europe 2019

As some of you may know, I was speaking at Experts Live 2019 in Prague, a few weeks ago.

Experts Live Europe is the biggest, Microsoft Community Event in Europe, and it was a honor to be part of it, as a speaker.

On the first Day of the Main Conference, I was speaking about Service Management and Automation with System Center.

„6 ways to screw up your System Center ITSM Project“ was the Topic and we had a lot of interesting Discussion during and after the Session.

Thanks to Isi and Marcel for having me as a speaker at this Conference, so I was part of nearly 40 of the best speakers world wide, that makes me really proud.

See some Photos, all of them are on Facebook Page, see links below

some Links:

Facebook Page and all Photos:


Hopefully see you at one of the upcoming Conferences, and maybe next year at Experts Live Prague!

I am speaking at Experts Live EU 2019 in Prague

I am feeling proud and honored to be allowed to speak at Experts Live EU in Prague. Experts Live EU is one of the biggest and best known Community Conference for Microsoft Technology.

It makes me even more proud to talk about my favorite Topic, Service Management and Automation. Oh yes, it is a legacy Slot !

The Session Name is: „6 ways to screw up your System Center ITSM Project“ and there will be a lot of Service Manager and Orchestrator, and maybe some Cloud.

The Conference will be in Prague and starts on Wednesday 20 November 2019 and will end on Friday, 22 November 2019.

My Session is on November 21st, Starting at 14:40 in Club B. Right after my Session I am at the Expert Exchange in Expo Hall for System Center.


Experts Exchange:

There will be 70+ Session all around Microsoft and about 40+ Speakers from all around the Globe.

You don’t want to miss this, so register now:

Be there or be square

Webcast – Get more with System Center and au2mator

See our latest Webcast Recording – Get more with System Center and au2mator, hosted by Michael Seidl, Microsoft MVP and au2mator CEO.

We talked about

  • au2mator and System Center – better together
  • How au2mator and System Center Orchestrator, work together
  • Self Service: Password Reset
  • Self Service: Secure Password Reset
  • Self Service: User Onboarding
  • Self Service: Software Request
  • Self Service: User Management
  • ROI reached at first year
  • au2mator Premier Services

You can watch the Video here:

System Center SCSM und SCO Session from CDCGermany

Hi, as you may noticed, i  have been at CDC Germany in Hanau a few weeks ago, talking about Service Management and Automation.

The Session has been recorded an is available now (German)

If the Preview is not working, you can click on that URL:

Upcoming Speaker Engagements, Meetups or other Appointments

Hi, some exciting weeks and month are coming up, some Speaker Engagements, Meetups or Sponsor Slots are around. So if you like to meet, feel free to visit and talk to me.


System Center User Group Munich – 17. April 2019 – Microsoft München – Phönix aus der Asche – Service Management und Automatisierung mit System Center


CDC-Germany – 21, 22. May 2019 – Congress Park Hanau – Service Management und Automatisierung mit System Center aus der Praxis



Experts Live Norway – 29. May 2019 – Felix Conference Center, Oslo – Silver Sponsor with au2mator Self Service Portal


Experts Live Switzerland – 20. June 2019 – Welle 7, Bern – Silver Sponsor with au2mator Self Service Portal


Looking forward to see and meet a lot of People.

Michael Seidl aka Techguy

Upgrade to System Center Orchestrator 2019

Since a few days, System Center 2019 is GA, so lets upgrade our environment to the latest bits. I will start with System Center 2019 Orchestrator.

Very important note here, System C

So lets start with a quick overview on what’s new.

What’s new with SCO 2019

  • Support for PowerShell 4.0+
  • Support for SQL 2017
  • Support for TLS 1.2
  • Enhancement on SSH
  • SM/SCOM Integration Enhancements.
  • Support for PowerShell 4+
  • SCO will be a 64bit Application (will come with UR 1 for 2019)

Prepare the Upgrade

You can upgrade to System Center Orchestrator 2019 from the following Version

  • Orchestrator 2016 UR6
  • Orchestrator 1801
  • Orchestrator 1807

Make sure to backup the Orchestrator DB, you never know.

Make a note of all you Integration Packs.


  • Stop all Runbook
  • Now, uninstall all Orchestrator components on all Server
    • Important, keep the Database, if asked
  • Run the 2019 Setup Files
  • Enter all the Information’s

After some minutes, Orchestrator 2019 is installed


Michael Seidl aka Techguy

System Center Service Manager–SQL Query to get a full List of your Incidents

In the most cases, the Reporting has to be done through the Data warehouse DB for SCSM, but in some cases you have to get all the Data from the ServiceManager DB. For Example if you don’t have a Data warehouse DB for SCSM or you need some more Details.

In this Case you have to query the Service Manager DB, and unfortunately, this DB is not as simple as the Data warehouse DB. So to get a complete list of your Incidents, including all your Status, Classifications, Affected Users, Assigned Users and everything else, it will cost some time to build this Query.

Also to get the correct Values for Status, Classification and so on, you have to make some joins, but see yourself.

Take this Query as a basis and changed it to fit your needs. Below is a Link to Download

(Read more…)

System Center Orchestrator–SQL Query detailed Logs and behind the Scene

In some cases it can happen that the Log Purge is not working anymore, or not working correctly. In a real bad situation it can happen, that the daily Log Purge will make more troubles, maybe stops your Runbooks from working.

Than you will see a lot of orphaned Runbooks, and in the most cases this can happen when the extended Logging is activated at to many Runbooks. I always see customer, which are using the extended Logging at each Runbook and for ever.

Extended Logging should be used with care and only for testing and Dev Phase, not in production and not persistent.

Get Runbooks with active extended Logging

To get a List of Runbook with active, extended logging, run he following Query.

use Orchestrator 

select Name, LastModified, Enabled  from POLICIES where LogSpecificData = 1 or LogCommonData = 1

(Read more…)

Check and remove orphaned Runbooks

To keep System Center Orchestrator up and running, and of course healthy, you need to take care of orphaned Runbooks. Sometime, or maybe more often, Orchestrator produces orphaned Runbooks. As you maybe know, Orchestrator acts very special with his Database, so always make sure the Database is attached as best as possible.

What are orphaned Runbooks

Orphaned Runbooks are instances of Runbooks, which Orchestrator, or the Database, thinks that they are running, but they are not. This does not sound very bad, but it can be, trust me. If Problems exists, which are causing orphaned Runbooks, there will be a lot of orphaned Runbooks in a short period of time.

(Read more…)

System Center Orchestrator Health Checker

It is very important to take care of your System Center Orchestrator Environment. I have introduced multiple ways to do this, bit one very important one is the Free Tool called, Orchestrator Health Checker.

This Tool is providing you a lot of options to control and monitor your Orchestrator Environment.

First, you have to Download and configure the Orchestrator Health Checker, Install and Configure Instructions are also included at the Download Page here:


After starting the Tool, you should see something like this


At the Front, you will see a overview of your runbook, which are running, also the Count of running and queued Runbooks.

Don’t forget to check the “Auto-Update” Checkbox.

(Read more…)