Some time it can happen, that your System Center Service Manager Console is not working like expected.
- Changes are not visualized in the Console
- If you open an Element, the new Window is very small
- Console won’t open
- some other Problems
So, there are several ways to fix this Problems, please take a note, after some steps, it might be necessary to enter your SCSM Server Information once again, like on the fist startup.
Make sure, you close your Console before trying the next steps.
Clear Console Cache
that’s the easiest one, start your SCSM console with the /cache command, for example
“C:\Program Files\Microsoft System Center 2012 R2\Service Manager\Microsoft.EnterpriseManagement.ServiceManager.UI.Console.exe” /cache
This will clear the Console Cache
Clear local app Data Cache
To clear all saved, temporary, Console Files for a User, navigate to the Folder
C:\Users\%Username%\AppData\Local\Microsoft\System Center Service Manager 2010
Take a note, replace %Username% with your Username
Also possible to clear the Cache in Registry for the User, Navigate to
HKEY_CURRENT_USER\Software\Microsoft\System Center\2010\Service Manager\Console
and clear everything under this Key
Test your Console
Now open your Console and see if the Problem is solved.
If you are not sure, which method can help, try all three of them.
Michael Seidl aka Techguy